Terms and Conditions By placing an order you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price.

Dispatch times may vary according to availability and any guarantees or representations made as to delivery times are limited to mainland UK and subject to any delays resulting from postal delays for which we will not be responsible.

1. Purchase of Products

When you place an order, you will receive an acknowledgement of the receipt of the order by e-mail: this email will only be an acknowledgement and will not constitute acceptance of your order. Our acceptance of an order does not take place until dispatch of the order, at which point the purchase contract will be made and you will be charged.

We reserve the right to refuse an order. Non-acceptance of an order may, for example, result from one of the following:

   1. The product ordered being unavailable from stock
   2. Our inability to obtain authorisation of payment
   3. The identification of an error within the product information, including price or promotion.

When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorised user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods.

2. Pricing and Availability

Whilst we try and ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund.


3. Product Information

We have made every effort to display as accurately as possible the colours of our products that appear on the website. However, as the actual colours you see will depend on your monitor, we cannot guarantee that your monitor's display of any colour will accurately reflect the colour of the product on delivery.

Please note that the majority of the items featured on this site are not mass produced products and may differ slightly from one to the next, please take this into consideration.

In the interest of hygiene we are unable to exchange or refund any pierced jewellery unless faulty, this does not affect your statutory rights.

 All sizes and measurements are approximate; however we do make every effort to ensure they are as accurate as possible.

Goods are subject to availability. As there is a delay between the time when the order is placed and the time when the order is accepted, the stock position relating to particular items may change. If an item you have ordered becomes out of stock before we accept the order we shall notify you as soon as possible and you will not be charged for the out of stock items.

Prices are subject to change without notice.


4. Payment

Upon receiving your order we carry out a standard security check on your payment card to ensure there are sufficient funds to fulfil the transaction, further security checks may be required to prevent Credit Card Fraud. Goods will not be dispatched until this check has been completed. Your card will be debited once the order has been accepted.

Please note that if you have paid via your PayPal account, transactions are charged at the time the goods are ordered, when you click on the confirm and pay option. If for some reason we are unable to ship your goods, the value of the items that are not dispatched will be refunded to the original method of payment.